Privacy Policy

At WedSpark, we respect your privacy and are committed to protecting your personal information. WedSpark is a wedding vendor discovery and listing platform and is a product of RiseCrest Solutions, our parent company.

WedSpark helps customers discover and connect with wedding service providers, including makeup artists, photographers, mehndi artists, planners, decorators, caterers, venues, and other wedding professionals.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit or use the WedSpark website and its related services.

In this Privacy Policy, the terms "WedSpark," "we," "us," or "our" refer to the WedSpark platform operated as a product of RiseCrest Solutions.

1. Information We Collect

We may collect certain information when you visit our website, create an account, register as a vendor, submit an inquiry, contact us, or use our services.

This information may include:

  • Full Name
  • Email Address
  • Mobile Number
  • Business Name and Business Information
  • Address, City, State and other location information
  • Wedding service and vendor category information
  • Services offered and pricing information
  • Portfolio images and other business-related content
  • Social media or website links provided by vendors
  • Payment and transaction information
  • IP Address
  • Browser, device and technical information
  • Information submitted through contact and inquiry forms

2. How We Use Your Information

We may use the information collected through WedSpark for the following purposes:

  • Create and manage user and vendor accounts.
  • Provide wedding vendor discovery and listing services.
  • Display vendor business information to potential customers.
  • Allow customers to contact or submit inquiries to vendors.
  • Process vendor subscriptions and payments.
  • Provide invoices, payment confirmations and account notifications.
  • Respond to customer and vendor inquiries.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Monitor website performance and security.
  • Detect and prevent fraudulent or unauthorized activities.
  • Send important service-related communications.
  • Measure advertising and marketing performance where applicable.
  • Comply with applicable laws and legal requirements.

3. Vendor Information

Vendors who register on WedSpark may provide business information including business name, contact number, address, city, services, pricing, work experience, portfolio images, descriptions, website links and social media links.

Some of this information may be displayed publicly on WedSpark so that customers can discover and contact suitable wedding service providers.

Vendors are responsible for ensuring that the information and content they submit to WedSpark is accurate, lawful and does not violate the rights of any third party.

4. Customer Information

Customers may provide their name, mobile number, email address and other information when submitting inquiries or contacting wedding vendors through WedSpark.

Customer information may be used to facilitate communication with relevant vendors, provide requested services, respond to inquiries and provide customer support.

By submitting an inquiry, you understand that the information necessary to respond to your request may be shared with the relevant vendor or vendors.

5. Payment Information and Security

WedSpark may offer paid subscription or listing-related services to vendors. Payments may be processed through third-party payment gateway providers.

WedSpark does not directly store your complete debit card, credit card, net banking or UPI credentials on its servers.

Payment information is processed by the applicable payment gateway provider according to its own privacy policy and security practices.

We may receive limited payment-related information such as transaction ID, payment status, amount and payment date for account management, invoicing, reconciliation and customer support purposes.

6. Cookies and Similar Technologies

WedSpark may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage and enhance website performance.

Cookies may also be used for analytics, advertising measurement and marketing purposes where applicable.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Advertising and Analytics

WedSpark may use third-party advertising and analytics technologies to understand how visitors use our website, measure advertising performance and improve our marketing activities.

These technologies may include cookies, pixels, tags or similar tools provided by third-party platforms such as Meta and other advertising or analytics providers.

These technologies may collect information such as browser type, device information, pages visited, actions taken on the website and other technical information.

We do not use these technologies to directly collect sensitive financial information such as complete credit card or UPI credentials.

8. Information Sharing

WedSpark does not sell or rent your personal information to third parties.

Information may be shared when reasonably necessary to operate and provide WedSpark services, including with:

  • Relevant wedding vendors when a customer submits an inquiry.
  • Payment gateway providers for processing transactions.
  • Hosting and infrastructure service providers.
  • Email, communication or notification service providers where applicable.
  • Analytics and advertising service providers where applicable.
  • Technical and security service providers.
  • Government authorities or law enforcement agencies when legally required.

Third-party service providers are expected to handle information in accordance with applicable laws and their respective privacy policies.

9. Public Vendor Information

Information that vendors choose to publish on their WedSpark profile may be publicly visible to website visitors.

This may include business name, business description, service category, location, services, pricing, work experience, portfolio images and contact information provided for business inquiries.

Vendors should avoid publishing sensitive personal information that they do not want to make publicly available.

10. Data Protection and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, destruction or loss.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with applicable laws and our operational requirements.

12. Third-Party Links

WedSpark may contain links to third-party websites, including vendor websites, social media platforms, payment services and other external websites.

These third-party websites operate independently and may have their own privacy policies and terms. WedSpark and RiseCrest Solutions are not responsible for the privacy practices, content or security of external websites.

13. User Rights

Subject to applicable laws, you may request to:

  • Access the personal information we hold about you.
  • Update or correct inaccurate information.
  • Request deletion of your account or personal information where legally permitted.
  • Withdraw consent where applicable.
  • Contact us regarding privacy-related concerns.

Certain information may need to be retained where required by law, for legitimate business purposes or to complete transactions and resolve disputes.

14. Children's Privacy

WedSpark's services are intended for individuals who are legally capable of using the services under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

15. Changes to This Privacy Policy

WedSpark, operated as a product of RiseCrest Solutions, may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with the revised Last Updated date.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, you may contact us through our Contact Us page or by email at:

Email: info@WedSpark.in

Website: WedSpark

Parent Company: RiseCrest Solutions

Last Updated: August 2026